Servicedesk 8.0 HF1 is now available

Symantec Servicedesk Solution 8.0 HF 1 is now available via SIM.  

Following are the highlights of this release:

1. Addressed 16 significant defects as part of this release, 10 which were customer-reported
2. As a part of our localization effort for 8.0, we have resolved more than 20  L10N-specific issues
3. ET# 3922939: Error when SD.DataServices executes. - System.Exception: Invalid Username/Password
4. ET# 3901967: CE - When using the Manage Incident Tab, When using the single page skip to icon, it gets stuck on page 2
5. ET#3921477:  When newly imported AD users try to automatically authenticate to ProcessManager portal, they get an error "System.ArgumentNullException: Value cannot be null.
6. ET#3910885: CE - Knowledge Management Pages do not refresh Correctly

The release notes are at the following URL:  http://www.symantec.com/docs/DOC9272