I do not need a solution (just sharing information)
Protirus have developed the Advanced Reporting dashboard for Symantec Service Desk which offers a visual insight into your incident data. It allows users to translate their common help desk questions such as How many incidents have been logged today? or What’s our SLA success rate? into instant charts and reports.
The application itself runs directly in the browser making it suitable in any help desk environment and on any device, whether it be a mobile, tablet, PC or smart TV.
If you would like further details or a demonstration email jonathan.mathews@protirus.com
0
