Quantcast
Channel: Symantec Connect - Endpoint Management - Discussions
Viewing all articles
Browse latest Browse all 373

ServiceDesk Multi-tenancy

$
0
0
I need a solution

Hello all,

Is there any multi-tenancy capabilities available in ServiceDesk 7.1? I want to restrict users from viewing other support groups incidents. 

Support engineers can view all incidents created on ServiceDesk. What I need to do, is to allow support engineer to only view tickets assigned to the groups that they are member of. 

What is the best way to perform this.

thanks, 


Viewing all articles
Browse latest Browse all 373

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>