Skip Authentication Window - SD 7.5

Hello,

In our environment, users clear 2 step authentication when they attempt access to ServiceDesk Console using servicedesk.xxxxx.com is visited.:

Step 1: NTLM Authentication where we need to enter our Domain ID and Password.

Step 2: ProcessManager Authentication, where again we may enter our Domain ID or Email Address and relevant Password. However, you get the Step 2 authentication only if you fail to get cleared at Step 1 i.e. user hits cancel at the first step.

Attached are the windows I am referring to.

1. Would it be possible to disable the first step and users should directly to Step 2 i.e. to the ServiceDesk console authentication when servicedesk.xxxxx.com is visited?

2. Also, would it be possible to change the the 'Forgot Password' text on ServiceDesk console login page to something like 'Click here to request a password reset' ?

Thanks in advance.

Thanks
Snm1502