I need a solution
Hello.
I would like to know how I can create ticket across the BD, the problematics that I have is that 2 years ago we were occupying ServiceDesk then the service was externalized and the contracted company had his own system.
Nowadays I have more than 50.000 records which to historical way we want to have, for what of there my problematics.
The ticket to creating will have a generic catalogue as also the assigned user and resolutor.
Thank you, I am grateful for the support that they could give me.
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