I need a solution
I have been trying to add a web part to the HOME page in the ServiceDesk portal that will allow for a full text search of incidents and do not see where that is available. I used Search Workflow, however that does not bring up the incident, only the workflow side to it. Does any one out here know how to do this? I would be like the Search ID part on the Tickets page, but I would like it to be a full text search. Thanks
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