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ServiceDesk 7.5.1 Security Permissions

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I need a solution

I am trying to find the proper mix of permissions to allow some of our advanced HelpDesk users to be able to do the following: 1) Bulk Close Incidents, 2) Create, Modify & Delete SubTasks and 3) Create, Modify & Delete items in the Incident Classification Trees.  I have tried several iterations of adding permissions to a new group, adding some of the permissions from the OOB Admin group permissions, but have failed at finding the exact ones I need.  if anyone out there has setup a group similar to this I would appreciate an info you have on this.

Thank You

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