[Service Desk] Report Of All Tickets and Tasks Merged

Hello everone,

I'm working on a report of all Tickets and Tasks on a single report, using SQL Query.

However, I have some issues when building up this report:

• Tickets and Tasks are on different tables. (solved using a join)
• When joining tables, all tickets and tasks are visible (that's ok)
• But there are some tickets from ImIncidentTicket table, with column 'ResolvedInmediately' with bit 0 or 1, not importing in the merge table. (A join is not easy to make here). This happens to versions prior 8.0.

Wonder if anyone have made a report of all tickets and tasks successfully, despite all differences between tickets and tasks.

If you can share any ideas, that´ll save my day

Thanks all.